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Ophthalmic Back Office Tech Lead

San Clemente, California
Job Type
12 Sep 2022

Tayani Institute is seeking a dynamic, energetic, high level and knowledgeable Medical Assistant/Back Office Leader with ophthalmic experience to join our growing and thriving Ophthalmology/Optometry practice in Southern California. The candidate should be detail oriented and comfortable working in a fast-paced team environment. We are looking for someone that can execute all management projects and take lead in office goals to fulfill management direction.

Our practice provides a broad array of ophthalmology, optometry, optical, and plastic surgery services. We are a high volume, fast-paced practice offering competitive compensation and benefits. We currently have 7 locations plus 3 satellite locations located throughout Orange County, San Diego County, Big Bear and Needles, CA

- Minimum of 3 years management experience
- Ophthalmology & Optometry Experience
- Excellent computer skills
- Great customer service skills
- Excellent verbal and written communication skills
- Organized
- Detail oriented
- Team player

Some responsibilities include:
- Ability to properly staff 10 different office Locations
- Responsible for all Ophthalmic Technicians for the medical group

Back Office Tech Duties:

  • Provide Physicians and their clinics with all necessary equipment and supplies for the day to run an efficient clinic.
  • Responsible for patient flow and management of patient's and doctor's time.
  • Keeping exam rooms organized before and after the clinic session.
  • Maintaining eye drop samples and contacting reps under the supervision of the BO Supervisor.
  • Answering and tending to patients questions in the office and over the phone.
  • Rx Refills
  • Obtaining authorizations for the patients in office procedures and specialist referrals if HMO.
  • Conducting all necessary testing such as Visual Fields, OCT, Fundus Photos, Pachymetry, and Topography.
  • Calibrating equipment daily, weekly, monthly and quarterly as directed by the equipment manufacturer.
  • Administering TearLab, iLux.
  • Documentation in and thorough understanding of NextGen.
  • Sending patient information to Patient Portal.
  • Traveling to Satellite Offices.
  • Back office supply ordering and inventory in assistance to the BO supervisor.
  • Managing and cataloging photos into NextGen.
  • Conducting Pre-Ops for Mountains patients and as a backup to the surgery coordinator.
  • Training new hires and Students.
  • Stocking satellite offices
  • Equipment maintenance, cleaning and handling of back office equipment.
  • Scheduling outside testing such as retinal evaluations, CT scans, MRI's and printing pathology for Physician review.
  • Helping in our surgery center (WCCS) or filling in at the front desk and call center when needed.


  1. Minimum of 3 years back office experience in Ophthalmology
  2. COA or with COT is preferred
  3. Excellent computer skills including Microsoft Office
  4. NextGen experience is a plus
  5. Ability to work in fast paced environment
  6. Great customer service skills
  7. Excellent verbal and written communication skills
  8. Organized & detail oriented
  9. Management or leadership experience is preferred


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  • Job Reference: 710056812-2
  • Date Posted: 12 September 2022
  • Recruiter: Ramin Tayami MD Inc
  • Location: San Clemente, California
  • Salary: On Application
  • Sector: Healthcare & Medical
  • Job Type: Permanent